How we work

We understand that each interiors project is a financial and emotional investment and do everything we can to ensure that it’s a smooth-running, and enjoyable experience for our clients. The process is an ongoing discussion between us, and we welcome each client’s involvement, incorporating their ideas to ensure that their project is specially tailored to meet their needs.

Clair meets every client in person and coordinates each project herself with the support of her team, to ensure that the final outcome fulfils expectations, and of course, finishes on time and within budget.

Design Process

Initial consultation: This visit gives us the opportunity to meet at your property, discuss your requirements, style preferences, budget, and timescales, and talk through the design process.

An hour’s consultation is charged at a fixed rate of £150 plus VAT.

Proposal: Following our consultation, we will send you a fee proposal detailing the services we can provide and their costs.

Design: On approval of our proposal, we will get started on the design concepts which will be presented as mood boards and furniture layouts. After your feedback, we develop these ideas further.
The design recommendations will include colour schemes, 2D furniture layouts, 3D room visuals, mood boards and samples; fabrics, wallpapers and paints, floor coverings and other materials relevant to your project — tiles, ironmongery, bathroom brassware etc.

We can also provide elevations, colour renders, lighting and electrical plans, and drawings for bespoke fitted furniture from wardrobes and desks to media walls. Requirements may vary from room to room.

After the designs have been presented, we make any necessary changes or additions following your feedback, and the final plan is then approved before proceeding to the next stage.

*In addition to interior design, our clients often require garden design and work. This is the ideal opportunity to ensure the inside and outside spaces complement each other to create a thoughtful and harmonious design.
We regularly combine our services with those of garden designers and landscapers who we can recommend and work with as part of the team.

Bespoke Furniture

We can design bespoke furniture and arrange its production and installation by specialist cabinet makes and carpenters.

Project Coordination and Administration

Good project coordination is crucial for a successful refurbishment. It starts with thorough and detailed planning and preparation, and the appointment of a skilled and professional team. Over 16 years we have built a solid network of professionals, skilled craftsmen, and key trades who work constructively and harmoniously together to a very high standard.
We will recommend the right craftsmen for your project, coordinate their work, and keep you in touch throughout the process to completion.

Procurement

Through our knowledge of national and international suppliers we can access products not widely available. We provide a procurement and budget management service, with all furniture and fittings specifications and costs presented for you to approve before any goods are bought.

Installation and Styling

As the final stage of each full design service, we will arrange the installation of furniture, fittings, window coverings and accessories and the styling and dressing of rooms.

We would never have had the time or inspiration to have created an office environment that so effectively served our employees’ needs without Clair’s help.”
Jonathan Legge, Finance Director, TRA. Bath

Proctor + Stevenson is an award winning international brand, marketing and digital communications company. For us undertaking a complete office refurbishment is no small task, particularly when you are taking a tired 1920s industrial unit, try to breathe new life into it whilst ensuring the costs are under control. Keeping the balance between 21st century needs and retaining the character and distinctiveness of its industrial past, is a careful balance of practicality, design and taste. It is not only about creating a wonderful space that people want to work and play in, but is also a manifestation of our brand.

“We asked Clair to help us with our vision. Her understanding of space, materials and the practicalities of everyday usage were vital to us. Added to that her excellent design sense added significantly to the design atmosphere of the building. Her instincts and ideas have helped deliver a building that everyone loves to be in, and everyone loves to visit. Without doubt it has transformed our company and the desire of people to work with us.”
Roger Proctor, Proctor + Stevenson. Bristol office refurbishment and fit out

Thanks for making the office such a great environment. You have really captured the vision and brief.”
Daniel Gillborn, Head of Commercial Operations. Bath

Working with Clair on two recent Bath projects has been a delight! One of Clair’s key skills is working closely both to the client brief and importantly, the budget. Our two highly successful projects were quite different, interior design for a student flat and a full refurbishment (including new kitchen and bathroom) of a bijoux holiday let house. Both projects exhibited the same traits – fantastic attention to detail, excellent client liaison, and an exciting element of surprise through a deft ability to source furnishings and specify design interiors with flair and style.”
Penny Cracknell. Residential refurbishment and boutique holiday let projects

I am hugely enjoying the flat. You’ve done a brilliant job and I hope I can use your services again.”
Scott Fitzgerald. City centre flat design and refurbishment

Clair and her team have provided a fantastic service. Over a period of many months Clair has steered our project with creativity and sensitivity. I am delighted with the result and grateful for her attention to detail. I have particularly appreciated how Clair has worked with the our builders and other suppliers to ensure all has run smoothly.”
Deborah Limb. Georgian House Refurbishment

Clair’s rare combination of artistic flair and business acumen was a key part of our successful downsize from a large period house to a smaller, high-spec home.”
Pam McGain, Staff Consultant. Wiltshire

We can’t believe this is our house. And the shelves in the dining room look incredible. We’re so happy!”
Jude Hollingsworth. Bath

Our stay at the Edge was amazing. Nothing could prepare us for how beautiful this place is. It completely exceeded all of our expectations and we enjoyed every moment. The fit-out and decor of the entire house is exceptional.”
L Kamen. Ski home visitor

Thank you very much for your interior design work for the games room, the children are both very pleased and it has been a delight working with you.”
Maria Heffer. Residential design and sourcing project

Clair was fantastic - she was friendly and easy to chat to, and guided us through the many decisions we needed to make for our house with patience!”
Claire & Matt Cochrane. Contemporary 4-bedroom family home

I am absolutely delighted with my drawing room redesign and refurbishment. Clair had wonderful vision and came up with an elegant design that transformed the room, incorporating the furniture and ornaments I wanted to keep and cleverly mixing them with new pieces. From providing the beautiful parquet flooring and rug, lighting, furniture, curtains and even a new marble mantlepiece, she ran the project from start to finish which made it such an easy process. We are starting on the next project as soon as we can!”
Suzanne Helyar. Bath house drawing room

Clair was absolutely amazing, nothing was too much trouble, every detail was painstakingly organised which meant that the final job went without any hitches and the finish was exactly how we had imagined it, and more.Clair's contacts are invaluable in ensuring high quality is ensured and her lovely approachable style makes her a joy to work with. Thank you so much Clair.”
Rosalind Ward, Stillpoint. Bath

Clair did an amazing job in giving new life to my garden maisonette in Bath. The result added significant value to the property. Not only was the design outstanding, but she was also able to offer some wonderful practical solutions to improve my living space. She is hard-working and very pleasant to work with.”
Aileen Anderson. Bath

Clair tapped into our taste very quickly and helped us to choose some beautiful colours, carpets and furniture for our house. We really love it and know that we can always call her for any extra advice should we need it.”
Claire & Matt Cochrane. Contemporary 4-bedroom family home

I remember your enthusiasm and commitment to helping our business, and the time you took to understand Squeeze and just what we needed. You were fantastic to work with.”
Angie Faulkner, co-owner, Squeeze Juice Bar. Bath

Clair created a very attractive and appealing show home, her attention to detail was excellent and through her design choice demonstrated she clearly understood our target market. She’s professional and personable, and delivered to brief, on budget, and on time.”
Rory Harpur, Crestmore Homes Ltd. Show home design and delivery

We moved into our Grade 2 Georgian house wanting to refurbish the house beyond our usual method of applying white paint everywhere. Clair guided us through the decision making on colour palette, curtains and lighting. Clair was excellent at listening to our view and interpreting them so that we arrived at a perfect solution that we would never have reached alone. Clair also advised on selecting a main contractor who were marvellous. We would highly recommend Clair and her team for your project.”
Phil Burge. Refurbishment of Georgian Townhouse

We had an enormous project on our hands which initially felt very overwhelming. Clair did a wonderful job of breaking it down so that it was a manageable and enjoyable experience.”
Claire & Matt Cochrane. Contemporary 4-bedroom family home

It was a real pleasure working with Clair. She came up with lots of great ideas and was very good at understanding what would work for us. We were really pleased with the results.”
Louise Neill. Bathwick

Thanks so much for your help. Having a coherent plan has really made a difference and you have just got on with the job, making life much easier. You’ve been great to work with.”
Sarah Robertson, Beacon Hall. Interior design and refurbishment project

A fabulous experience both the design and support for the execution. Really professional contractors to complete the works which is immeasurably important to me. Lovely to work with Clair and her team.”
Claire Libbey. Victoria Townhouse in Bath

The biggest bonus of using Clair’s services was the time saved from her sourcing, ordering and arranging all the flat's work. Everything was done swiftly and efficiently and the results look great!”
Diane Lee. Bath